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In the latest article by @The Banker, @Chulayuth (Tan) Lochotinan Head of Thailand at @Capco, explores how #Thailand’s newly licensed digital banks are not just digitizing services – they are redefining the banking landscape.

Tan highlights that success in digital banking requires more than launching an app and it relies on partnerships between established banks and leading ecosystem participants, such as telecoms, fintech, and retailers. These collaborations are driving towards data-driven, behavior-aware banking that meets customers where they are, both digitally and emotionally.

This evolution is more than technology, it’s about building trust at scale and delivering financial services that are personalized, contextualized, and human-centered – especially in a market where inclusion and access remain key priorities.

For #banks looking to drive innovation while maintaining customer relevance and trust, read the full article (paywalled content): 📄𝗧𝗵𝗮𝗶𝗹𝗮𝗻𝗱 𝗯𝗮𝗰𝗸𝘀 𝗲𝘀𝘁𝗮𝗯𝗹𝗶𝘀𝗵𝗲𝗱 𝗽𝗹𝗮𝘆𝗲𝗿𝘀 𝗳𝗼𝗿 𝗽𝗿𝗼𝗳𝗶𝘁𝗮𝗯𝗹𝗲 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗯𝗮𝗻𝗸𝗶𝗻𝗴 – The Banker https://www.thebanker.com/content/3bf15952-b292-4f22-93ec-3f84e333bb13 #digitalbanking #Thailand #fintech #financialinclusion #bankinginnovation