Capco News | Consumer duty meeting the challenge

Published on November 16, 2022

The FCA’s new Consumer Duty requires firms to consider the needs, characteristics, and objectives of their customers, including the vulnerable, at every stage of the customer journey. What does this require from firms?

Read more here:

https://www.capco.com/Intelligence/Capco-Intelligence/Consumer-Duty-Meeting-The-Challenge

#insurance #consumerduty #FCA

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